Legal

Privacy Policy

Last updated: March 15, 2026

SalesVocal is a sales productivity platform that helps professionals record, transcribe, and analyze their sales conversations. This policy explains what data we collect, how we use it, and how we protect it.

1. Information We Collect

Account & Authentication

When you create an account or sign in with Google, we collect your email address, name, and profile information necessary to authenticate and personalise your experience.

Audio & Conversation Data

When you record a sales conversation, the audio file is securely uploaded and processed. We use AI-powered transcription (Deepgram) and analysis (Anthropic Claude) to generate transcripts, summaries, and actionable insights from your recordings.

Calendar & CRM Data

If you choose to connect Google Calendar or Salesforce, we sync your event and record data to provide appointment management, reminders, and AI-powered briefings. This data is only accessed with your explicit authorisation.

Contacts

With your permission, we access your device contacts to help you associate recordings with clients. Contact data is used solely within the app and is not shared externally.

2. How We Use Your Data

Provide core functionality: recording, transcription, AI analysis, and conversation insights
Sync and display your calendar events and Salesforce records
Send appointment reminders and push notifications you have opted into
Improve service reliability, performance, and security
Generate anonymised, aggregate analytics to improve the product

3. Google API Disclosure

SalesVocal's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We request access to Google Calendar to read, create, and sync your events
We request email and profile scopes for authentication and account creation
Google data is not used for advertising, sold to third parties, or transferred to unrelated services

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We share data only with the following service providers, strictly for delivering the SalesVocal service:

Deepgram — speech-to-text transcription of your audio recordings
Anthropic (Claude) — AI-powered conversation analysis, summaries, and briefings
Cloudflare R2 — secure, encrypted storage for audio files and media
Railway — application hosting and infrastructure

All third-party providers are contractually bound to process your data only as instructed and to maintain appropriate security measures.

5. Data Security

All data in transit is encrypted using TLS/SSL
Audio files are stored in encrypted cloud storage (Cloudflare R2)
Authentication tokens are stored on-device using platform-native secure storage (Keychain / Keystore)
Database access is restricted and protected by role-based access controls
We do not store raw passwords — all credentials are hashed using bcrypt

6. Data Retention

Your data is retained for as long as your account is active. Recordings, transcripts, and synced data can be deleted individually from within the app. Upon account deletion, all associated data — including recordings, transcripts, calendar connections, and Salesforce integrations — is permanently removed from our systems within 30 days.

7. Your Rights

Access & Export: You can view all your data within the app at any time
Deletion: Request complete account and data deletion by contacting us
Disconnect: Revoke Google Calendar or Salesforce access at any time from Settings
Withdraw Consent: You may stop using any feature that requires specific permissions

8. Children's Privacy

SalesVocal is designed for business professionals and is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email. Continued use of SalesVocal after changes constitutes acceptance of the updated policy.

10. Contact

For any questions, concerns, or data requests, reach out to us at:

support@salesvocal.com